We know how frustrating this can be. Rest assured, we want to make every order perfect for our Customers. Please follow the applicable steps below:
I received items that I did not order, what do I do?
Please contact the Customer Care Team by submitting a case. so that we can further assist you in getting this matter resolved and be sure to include your Order Number.
You will need to report your damaged/defective item(s) received within 7 days of your package delivery date.
I received items that I did not order, what do I do?
Please contact the Customer Care Team by submitting a case. so that we can further assist you in getting this matter resolved and be sure to include your Order Number.
You will need to report your damaged/defective item(s) received within 7 days of your package delivery date.
I received a Damaged, Defective, Incorrect Item(s), what do I do?
We know how frustrating this can be. Rest assured, we want to make every order perfect for our Customers. Please follow the applicable steps below:
I received a damaged/defective item(s) in my package, what do I do?
To report receiving a damaged/defective or wrong item, please adhere to the following steps:
- Contact the Customer Care Team by submitting a case .
- Provide the order number associated with the item(s) in question.
- Provide clear photo(s) of the damaged/defective item(s).
- A detailed description of the issue with the item(s).
You will need to report your damaged/defective item(s) received within 7 days of your package delivery date.
I received a wrong item(s) in my package, what do I do?
To report receiving a damaged/defective or wrong item, please adhere to the following steps:
- Contact the Customer Care Team by submitting a case .
- Provide a valid order number associated with the item(s) in question.
- Provide clear photo(s) of the wrong item(s) received
- A detailed description of the issue with the item(s).
You will need to report your wrong item(s) received within 7 days of your package delivery date.
I received a damaged/defective item(s) in my package, what do I do?
To report receiving a damaged/defective or wrong item, please adhere to the following steps:
- Contact the Customer Care Team by submitting a case .
- Provide the order number associated with the item(s) in question.
- Provide clear photo(s) of the damaged/defective item(s).
- A detailed description of the issue with the item(s).
You will need to report your damaged/defective item(s) received within 7 days of your package delivery date.
I received a wrong item(s) in my package, what do I do?
To report receiving a damaged/defective or wrong item, please adhere to the following steps:
- Contact the Customer Care Team by submitting a case .
- Provide a valid order number associated with the item(s) in question.
- Provide clear photo(s) of the wrong item(s) received
- A detailed description of the issue with the item(s).
You will need to report your wrong item(s) received within 7 days of your package delivery date.